SMS Text Back

Let callers get answers by text, without waiting on hold.

Add an option to your phone menu, like “Press 6 to get this by text.” The caller presses it, hears a short confirmation, and gets a text from your business number with the info they need. Your payment portal, office hours, directions, forms, anything you’d otherwise read out over the phone.

How it works

1. A caller reaches your phone menu and presses the text back option.
2. They hear a short message confirming the text is on its way.
3. They get your text within seconds, from your main business number.

Why businesses use it

• Fewer calls for the same simple questions
• Links and details callers can’t miss or mishear
• Works after hours, when no one is there to answer
• Replies come back to your business number like any other text